Privacy Policy

1. Scope of Policy

This Privacy Policy applies to all websites, platforms, and services owned, operated, or managed by DW Talent Services FZE, including its employment services, online employment, and recruitment services (collectively referred to as the "Sites").

2. Introduction

DW Talent Services FZE ("We", "Us", "Our") respects the privacy of users accessing our Sites and using our services ("Services"). We are committed to protecting your personal information and ensuring it is handled securely and responsibly.

By accessing or using our Sites and Services, you agree to the terms of this Privacy Policy.

3. Who This Policy Applies To

This Privacy Policy applies to all users of our Sites and Services, including but not limited to:

• Job Seekers / Candidates
• Employers / Companies
• Recruiters / Agencies
• Individual Clients (including families, households, and residents seeking employment services)
• (collectively referred to as "Users")

4. Information We Collect

4.1 Personal Information

We may collect personally identifiable information including, but not limited to:

• Full Name
• Phone Number
• Email Address
• Nationality
• Age / Date of Birth
• Marital Status
• Employment details (CV, experience, skills, qualifications, etc.)
• Identification documents (where required)

This information is collected during registration, profile creation, job applications, or when using our Services.

4.2 Payment Information

We may collect payment-related details necessary to process transactions, such as:

• Credit/Debit card details
• Billing information

Important: All credit/debit card details will NOT be stored, sold, shared, rented, or leased to any third parties.

4.3 Non-Personal Information

We may automatically collect:

• IP Address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring URLs

5. Use of Cookies

Our Sites use cookies and similar tracking technologies to:

• Improve user experience
• Analyze website traffic and usage
• Understand user behavior
• Deliver relevant content and advertising

You may disable cookies through your browser settings; however, some features of the Sites may not function properly.

6. How We Use Your Information

We use your information to:

• Provide and manage our Services
• Facilitate employment and recruitment processes
• Enable direct connections between candidates, employers, recruiters, companies, and individual clients
• Process transactions and payments
• Improve platform performance and user experience
• Communicate updates, alerts, and service-related information
• Send marketing and promotional content (where permitted)
• Ensure compliance with legal and regulatory requirements

7. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

• With service providers (e.g., payment processors, hosting providers, marketing tools) to facilitate our Services
• With employers, recruiters, companies, and individual clients (including families and residents) as part of employment and recruitment processes, including sharing profiles, CVs, and contact details for hiring purposes
• When required by law, regulation, or governmental authority
• To prevent fraud, illegal activities, or security threats
• To enforce our Terms of Service or protect our legal rights

We may also share aggregated, non-personally identifiable data with third parties for analytics, research, and marketing purposes.

By using our Sites and Services, you expressly consent to the sharing of your information with employers, recruiters, companies, and individual clients for employment and recruitment purposes.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the Internet is completely secure. By using our Sites, you acknowledge that we cannot guarantee absolute security.

9. User Responsibilities

By using our Sites and Services, you agree:

• To provide accurate and up-to-date information
• Not to share your login credentials with others
• To notify us immediately of any unauthorized use of your account

10. Electronic Communications

By using our Sites and Services, you consent to receive communications from us, including:

• Emails
• Notifications
• Alerts
• Announcements

These communications are considered legally binding and equivalent to written communication.

11. Disclosure of Information

We may disclose your personal information in the following cases:

• With employers, recruiters, companies, and individual clients (including families and residents) for employment and recruitment purposes, including sharing your profile, CV, and contact details submitted during registration or application
• With your consent, where required
• To comply with legal obligations
• To investigate or prevent fraud or illegal activities
• To protect the safety, rights, and security of users, clients, or the public

12. Third-Party Services

Our Sites may include links or integrations with third-party platforms. We are not responsible for the privacy practices or content of such external services.

13. Data Retention

We retain your personal data only for as long as necessary to:

• Provide our Services
• Comply with legal and regulatory obligations
• Resolve disputes
• Enforce agreements

14. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective once published on our Sites.

Your continued use of the Sites constitutes acceptance of the updated policy.